HOW TO PROTECT YOURSELF

DO NOT say anything or volunteer any information about your tenancy to agents or representatives of the landlord, not even your own building manager.

DO request that all communication be in writing. Keep a log of all contacts and interactions with company agents.

DO NOT allow anyone representing the landlord or management to enter your apartment if they arrive unannounced, or without first serving you with a legitimate “24 hour notice to enter.” Say you are busy and request that all communications be in writing. Seek advice about the legitimacy of any notice. Ask a friend, neighbor, or representative of CITI-STOP to be present whenever someone from the company seeks to enter your apartment.

DO NOT sign the "New Lease" or the New House Rules. Get advice about it first. You do not have to sign them immediately, and you do not have to agree to new rules that are materially different from your old lease.

DO seek advice BEFORE you sign any documents, including a new lease or house rules. You do NOT have to sign or verbally agree to anything.

DO NOT call the "security team" at 240-2697--if needed call the Police at 553-0123.

DO NOT go to any meetings or interviews at 2099 Market Street. The company may say it is mandatory, but it is your legal right not to attend.

DO NOT assume that you must move out simply because you have been given an eviction notice. CitiApartments frequently issues eviction and other notices that will not stand up in court. Please seek counseling immediately.

DO NOT be afraid to assert your rights. Tenants who assert their rights are safer than those who do not.

DO get help immediately. There are a number of tenant organizations that can assist with harassment and other problems, and that can refer you to an attorney if necessary.