They're a bunch of thugs

CitiApartments/Skyline agents use a variety of tactics to try to scare tenants into moving out, usually so they can obtain higher rents. These tactics include

• Showing up at tenant's doors late at night with a couple of big guys, for "inspections"
• Snooping around tenants' apartments on false pretenses like inspections, and then looking for things they can use against tenants
• Telling tenants "we can do this the easy way, or the hard way"
• setting up tables in the lobby with a photo copier and demanding ID from tenants
• putting notices up saying tenants aren't allowed in the building
• refusing to repair elevators in buildings full of seniors
• telling tenants they will call the FBI, homeland security, or immigration on them
• (in at least one case) showing up at a tenants' door wearing fatigues and a firearm
• pretending they didn't receive rent and then issuing evictions for lack of payment of rent
• issuing evictions for roommates "in violation of lease" when roommates are legal tenants
• refusing to pay interest on security deposits
• telling immigrants or people of color that their "money isn't good here"
• videotaping tenants as they walk out of their doors
• letting bedbug epidimics run unabated
• doing construction on buildings in such an irritating way that tenants are forced to leave
• demanding meetings with tenants at the church and market office
• trying to impose draconian house rules on tenants
• trying to require that tenants tell them when they're leaving town
• issuing evictions when tenants leave town for the weekend
• issuing evictions for messy apartments
• requiring tenants to hand deliver their checks
• failing to fix the heat
• claiming tenants are "nuisances" and then offering them market rate rooms in other buildings